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Lessons in a Dialogue

DialogueDr. Ellen Weber, in her recent post, gave all of us with "blog-block" a list of great ideas to get the creative juices flowing. Number six on the list was recalling a dialogue between co-workers who collaborate well. It got me thinking about our group's President, and my partner, Scott Wier.

I dialogue and collaborate with Scott on a daily basis. Scott has a brilliant head for business that's powerfully coupled with a heart for his fellow group members and clients. Scott and I have known each other for 25 years and I'm blessed to be partnered with someone who is not only a valued associate but also a true friend. Here's what I've learned about in my on-going dialogue with Scott:

  • "I'm thinking about...What do you think?" Collaboration is a dialogue. I value Scott's willingness to share his ideas and ask for opinions before implementation. He listens to opinions and clearly weighs them into his decision making.
  • "Here's what concerns me." When working out ideas, he never rejects your thoughts out-of-hand but offers his honest and frank concerns. Rather than shutting down the dialogue, this opens it up to response that continues the conversation: "I understand your concerns. Let me address them."
  • "Go for it." Giving people empowerment and encouragement for their ideas and initiatives should be stated clearly. It provides tangible value and motivation.
  • "What do you need from me?" Scott is a model of servant-leadership. This phrase isn't just a question he asks when we're talking about new initiatives. It's a question he asks at the end of every conversation.

What about you? Have you learned something from a recent dialogue? Share it in a comment or a post of your own.

Related Post: Authentic Leadership

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Flickr photo courtesy of SpAvAAi

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[Source: QAQNA Call Center QA Questions & Answers] quoted: Dr. Ellen Weber, in her recent post, gave all of us with "blog-block" a list of great ideas to get the creative juices flowing. [Read More]

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