Coffee Time Links 12-27-07

The mantra: One cup of coffee. Fifteen minutes. Five great links.

• Check out Starbucker's new site for Ramblings from the Glass Half-Full. Not only does it look great, but it's got all the great optimistic content SB has always given us!
• Michael Moser over at Call Center Script turned me on to a budding catoonist in the Philippines doing call center comics. For those of us who don't speak Tagalog - there are English translations in her posts.
• I love David Morse's at Customer Ops take on the Top 10 Things Customers Want. It sounds eerily like my own thoughts. David and I need to do coffee sometime!
• Connie Smith pointed us to a great blog post by Judy McLeish at the Employee Factor who gives us pointers for helping employees through the stressed out holiday season.
• Speaking of stressed out employees, one of our favorite QA analysts - Ann Onimous - is feeling stressed out, burned out and unappreciated. Can you relate? How about stopping by and spreading a little cheer and encouragement?

Comments

[Terry Starbucker]

Thank you Tom! I appreciate your kind words, and I'm glad you like the new place. I'll keep keepin' it positive and as always, I appreciate your friendship and support. Happy New Year!

[Connie Smith]

Thanks for the link, Tom.

Happy holidays!

- Connie

[David Morse]

Hi Tom - Thanks for the link. Your Coffee Time links are always so useful. I never miss 'em. Happy New Year!

David