Sore Throat Remedies for CSRs
Here in the northern hemisphere, it's the beginning of cold and flu season. Everywhere I go I hear people coughing and wheezing as they speak with gravelly voices. My own household is a cacophony of hacking, sneezing, and snuffling. Colds can be killer for CSRs whose livelihood depends on using their voice all day (or all night) long.
So, thanks to the folks at Reader's Digest, I pass along four common remedies for those pesky sore throats that plague everyone in the contact center:
Tomato Juice Creative Commons photo courtesy of Flickr and andreanilsson1976
For temporary relief of sore throat symptoms, gargle with a mixture of 1/2 cup tomato juice and 1/2 cup hot water, plus about 10 drops hot pepper sauce.
See more uses for Tomato Juice.
Vinegar
Here are three ways that you can make a sore throat feel better:
See more uses for Vinegar.






I was a vocal major in college, so I can add two more in the sore throat category.
1: Peppermint tea. Sweeten with honey.
2: Lemons and peppermint sticks. This one really helps a sore throat: take a lemon and cut a small hole in it, place a peppermint stick in the hole, and suck the lemon juice out around the peppermint stick. This remedy got me through end-of-semester vocal juries years ago!
Posted by: Ann Onimous | October 15, 2009 at 09:05 AM
Good one.
I would also suggest that call centres provide a range of caffeine-free herbal teas.
Much better for the call centre than tea and coffee.
Posted by: Jonty | November 05, 2009 at 07:41 AM